Here is your fully tailored, legally compliant Terms of Service page for Savaihome.in.

I have structured this to match Indian e-commerce compliance guidelines while keeping the instructions for your international buyers crystal clear.

TERMS OF SERVICE

Last Updated: May 29, 2026

Welcome to Savai Home. This website, located at savaihome.in (the "Site"), is owned and operated by Savai Home, a sole proprietorship registered under the Udyam registration framework of India ("we," "us," or "our").

By accessing or using our Site, purchasing our products, or subscribing to our mailing list, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. ONLINE STORE & REGISTRATION TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You have the option to create an account on our Site and register for our special mailing box. By opting in, you agree to receive promotional emails, exclusive discounts, offers, and new arrival notifications. You can unsubscribe from this mailing list at any time by clicking the "Unsubscribe" link in the emails.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. GENERAL CONDITIONS & PAYMENTS

We reserve the right to refuse service to anyone for any reason at any time.

Domestic transactions on our website are securely processed through our integrated payment gateways, GoKwik and Razorpay. You understand that your content (not including credit card/payment information) may be transferred unencrypted over various networks. All payment details and credit card information are strictly encrypted during transfer over networks using industry-standard security measures.

3. PRODUCT ACCURACY AND CRAFTSMANSHIP

We specialize in high-quality physical home textiles, including home linen, bedsheets, sofa throws, table runners, table mats, dohars, blankets, and block-printed & screen-printed running fabrics.

Because many of our products feature traditional handcrafted techniques (such as block printing and screen printing), minor variations in color, print, and weave are characteristic of the artisanal process and are not considered defects. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display of any color will be perfectly accurate.

4. SHIPPING AND DELIVERY

• Domestic Shipping (Within India): We ship pan-India using reliable third-party logistics partners. Delivery times may vary depending on your location.

• International Shipping: We do ship internationally. However, international orders cannot be placed directly via the standard website checkout. To place an international order, you must contact us via email at vaikunth.givtex@gmail.com or WhatsApp us at +91 98772 74960. Custom international shipping rates will apply depending on the destination country, weight, and dimensions of the package.

5. EXCHANGE, RETURN, AND REFUND POLICY

Your satisfaction is incredibly important to us. Our policy governs transactions as follows:

• Exchanges: We offer a 7-day exchange policy. You may request an exchange for any item within 7 days from the date the order was received.

• Returns & Refunds: We accept returns and issue refunds only in the event that you receive a wrong item or a physically damaged product. If your item is wrong or damaged, please reach out to our customer support within the 7-day window with proof of the defect/issue.

6. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of products.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

 

8. INTELLECTUAL PROPERTY

All content included on this Site, such as text, graphics, logos, images, digital downloads, and product designs (including our proprietary block print and screen print fabric layouts), is the property of Savai Home and is protected by Indian and international copyright and intellectual property laws.

9. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; or (e) to transmit viruses or any other type of malicious code.

 

10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Savai Home, our proprietor, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or any similar damages, arising from your use of any of the service or any products procured using the service.

11. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Punjab, India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Amritsar, Punjab (143001).

12. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

13. CONTACT & SUPPORT INFORMATION

For legal queries, customer support, or international shipping requests, please contact us using the details below:

• Official Email: vaikunth.givitex@gmail.com (Note: Please copy your international order inquiry to vaikunth.givtex@gmail.com)

• WhatsApp / Phone Support: +91 98772 74960

• Physical Address: 3 Sant Avenue, Mall Road, Amritsar, Punjab, India - 143001